Malware writers' bug tracking system
The best indicator that malware business is lucrative and serious business: Script-kiddies have evolved to enterprises conscious of their customer satisfaction and the software is no longer designed by the same people who use it.
Krebs on Security The proprietors of a new ZeuS Trojan variant are marketing their malware as a social network that lets customers file bug reports, suggest and vote on new features in upcoming versions, and track trouble tickets that can be worked on by the developers and fellow users alike.